Number one rule, we never liked hidden
charges so we don't have any. You host with us you will be happy.
Do not do anything wrong and you will be happy with the here4hosting
web hosting community!! :o)
Here4hosting Communications ("The Company")
agrees to furnish services to the Subscriber, subject to the
following TOS (Terms of Service). Use of Here4hosting Service
constitutes acceptance and agreement to Here4hosting AUP as
well as Here4hosting TOS (Terms of Service). All provisions
of this contract are subject to the TOS (Terms of Service) of
Here4hosting, Inc. and AUP (Acceptable
Use Policy). The AUP may be changed from time to time at
the discretion of the Company. Subscriber understands that change
to the AUP by the Company shall not be grounds for early contract
termination or non-payment. This Agreement shall be construed
in all respects in accordance with the laws of the UK.
Disclosure to Law Enforcement
The AUP specifically prohibits the use of our service for
illegal activities. Therefore, Subscriber agrees that the
Company may disclose any and all subscriber information including
assigned IP numbers, account history, account use, etc. to
any law enforcement agent who makes a written request without
further consent or notification to the Subscriber. In addition
Here4hosting shall have the right to terminate all service
set forth in this Agreement.
Adult hosting is allowed, no warez, no child pornography will
be tolerated!!, we would prefer that no pictures of children
are held on the servers, this is for the safety and privacy
of minors, please use common sense. Anything that is legal
can be hosted. One thing that will NOT be tolerated is a web
proxy. This includes NPH-Proxy, and web Proxy. If your site
is found with any proxy files your account will be suspended,
with a £50 fee. Here4hosting will notify law enforcement officials
if illegal materials are found on a hosted site.
Payments and Fees
Service will be interrupted on accounts that reach 5 days
past due. Service interrupted for non-payment is subject to
a £10 reconnect charge (individual hosting accounts). Dedicated
servers that are suspended are subject to a £100 reconnection
fee. Accounts not paid by due date are subject to a £10.00
late fee. Accounts that are not collectable by Here4hosting
may be turned over to an outside collection agency for collection.
If your account is turned over for collection, you agree to
pay the company a "Processing and Collection" Fee of not less
than £50 nor more than £150. If you desire to cancel your
account, please follow the proper procedure to do this as
outlined in this TOS.
Reselling
Please note that Here4Hosting does not provide a reseller service and no individual/company is permitted to resell Here4Hosting services or products at increased prices. To do so violates this agreement and may result in all appropriate accounts being suspended. Here4Hosting reservses the right to contact the registered domain holders directly to ensure that this clause is maintained.
Failure to Pay
The Company may temporarily deny service or terminate this
Agreement upon the failure of Subscriber to pay charges when
due. Such termination or denial will not relieve Subscriber
of responsibility for the payment of all accrued charges,
plus reasonable interest and any collection fees.
Account Cancellation: All requests for cancelling accounts
must be made in writing with at least 30 days notice but not
more than 60 days prior written notice and e-mail sent to
webmaster@Here4hosting.com. You must have all account information
to cancel.
Subscriber acknowledges that the service provided is of such
a nature that service can be interrupted for many reasons
other than the negligence of the company and that damages
resulting from any interruption of service are difficult to
ascertain. Therefore, subscriber agrees that the company shall
not be liable for any damages arising from such causes beyond
the direct and exclusive control of the company. Subscriber
further acknowledges that the company's liability for its
own negligence may not in any event exceed an amount equivalent
to charges payable by subscriber for services during the period
damages occurred. In no event shall the company be liable
for any special or consequential damages, loss or injury.
New Domain Accounts
All new web hosting accounts involving new domains will be
set up and entered into our DNS servers within 1 business
day. Due to unforeseen complications, however, this process
may sometimes require up to 2business days.
Transfer of Domains
If you select transfer domain it DOES NOT mean you will switch
from your current registrar to ours. It means you will be
using a domain you have registered elsewhere and will transfer
the hosting services. You will keep the domain where you registered
it unless you give us permission to move the domain registration
to us. In that case please send an email to sales@here4hosting.com
Support Boundaries
Here4hosting, provides 24 x 7 e-mail, online technical support
to our subscribers. We limit our technical support to our
area of expertise. The following is our guidelines when providing
support: Here4hosting provides support related to your server
or virtual site physical functioning. Here4hosting does not
offer tech support for application specific issues such as
CGI programming, html or any other such issue. Here4hosting
does not provide technical support for YOUR customers. If
you can e-mail, we encourage you to e-mail support@Here4hosting.com,
or post in our discussion forums for assistance. If you are
able to get online and have other questions, the answers may
be on our home page at http://www.Here4hosting.com/forum/
- we encourage you to check there first. Lastly, the Help
files in the program you are using may have the answer to
your question so please do investigate these resources before
contacting tech support.
SPAM and Unsolicited Commercial E-mail
(UCE)
Here4hosting takes a zero tolerance approach to the sending
of Unsolicited Commercial E-mail (UCE) or SPAM over our network.
Very simply this means that customers of Here4hosting may
not use or permit others to use our network to transact in
UCE. Customers of Here4hosting may not host, or permit hosting
of, sites or information that is advertised by UCE from other
networks. Violations of this policy carry severe penalties,
including termination of service.
Violation of Here4hosting SPAM policy will result in severe
penalties. Upon notification of an alleged violation of our
SPAM policy, Here4hosting will initiate an immediate investigation
(within 48 hours of notification). During the investigation,
Here4hosting may restrict customer access to the network to
prevent further violations. If a customer is found to be in
violation of our SPAM policy, Here4hosting may, at its sole
discretion, restrict, suspend or terminate customer's account.
Further, Here4hosting reserves the right to pursue civil remedies
for any costs associated with the investigation of a substantiated
policy violation. Here4hosting will notify law enforcement
officials if the violation is believed to be a criminal offence.
First violations of this policy will result in an "Administrative
Fee" of £50 and your account will be reviewed for possible
immediate termination. A second violation will result in an
"Administrative Fee" of £100 and immediate termination of
your account. Users who violate this policy agree that in
addition to these "Administrative" penalties, they will pay
"Research Fees" not to exceed £75 per hour that Here4hosting
personnel must spend to investigate the matter. PLEASE,
DO NOT SPAM from your account.
Network
IP Address Ownership: If Here4hosting assigns Customer an
Internet Protocol address for Customer's use, the right to
use that Internet Protocol address shall belong only to Here4hosting,
and Customer shall have no right to use that Internet Protocol
address except as permitted by Here4hosting in its sole discretion
in connection with the Services, during the term of this Agreement.
Here4hosting shall maintain and control ownership of all Internet
Protocol numbers and addresses that may be assigned to Customer
by Here4hosting, and Here4hosting reserves the right to change
or remove any and all such Internet Protocol numbers and addresses,
in its sole and absolute discretion. Our allocation of IP
addresses is limited by ARIN's new policies. These new policies
state that use of IP addresses for IP based virtual hosts
will not be accepted as justification for new IP addresses.
What this means to you is that you MUST use name-based hosting
where possible. We will periodically review IP address usage,
and if we find that clients are using IP addresses where name-based
hosting could be used, we will revoke authorization to use
those IP addresses that could be used with name-based hosting.
Bandwidth and Disk Usage
Customer agrees that bandwidth and disk usage shall not exceed
the number of megabytes per month for the Services ordered
by Customer on the Order Form. Here4hosting will monitor Customer's
bandwidth and disk usage. Here4hosting shall have the right
to take corrective action if Customer's bandwidth or disk
usage exceeds the Agreed Usage. Such corrective action may
include the assessment of additional charges, disconnection
or discontinuance of any and all Services, or termination
of this Agreement, which actions may be taken is in Here4hosting
sole and absolute discretion. If Here4hosting takes any corrective
action under this section, Customer shall not be entitled
to a refund of any fees paid in advance prior to such action.
In the event that a customer exceeds the included allocation,
Here4hosting may, at its sole discretion, collect a deposit,
in an amount determined by Here4hosting, against customer's
credit card on file with Here4hosting.
System and Network Security
Users are prohibited from violating or attempting to violate
the security of the Here4hosting Network. Violations of system
or network security may result in civil or criminal liability.
Here4hosting will investigate occurrences, which may involve
such violations and may involve, and cooperate with, law enforcement
authorities in prosecuting Users who are involved in such
violations.
These violations include, without limitation:
Accessing data not intended for such User or logging into
a server or account, which such User is not authorized to
access.
Attempting to probe, scan or test the vulnerability of a system
or network or to breach security or authentication measures
without proper authorization.
Attempting to interfere with service to any user, host or
network, including, without limitation, via means of overloading,
"flooding", "mail bombing" or "crashing".
Forging any TCP/IP packet header or any part of the header
information in any e-mail or forum posting.
Taking any action in order to obtain services to which such
User is not entitled.
Attempting to couple many hosting packages together to take
advantage of massive space or bandwidth allocations. Each
hosting package purchased is unique to a domain name and use
- please do not purchase multiple "plan 1's" for instance
to get the combined bandwidth & space. Here4hosting will stop
such transactions and label them as deceptive. We have an
upgrade path for all services and we can often times work
out special deals for users if they ask us for the assistance.
Suspension of Service or Cancellation
Here4hosting reserves the right to suspend network access
to any customer if in the judgment of the Here4hosting network
administrators the customer's server is the source or target
of the violation of any of the other terms of the AUP or for
any other reason which Here4hosting chooses. If inappropriate
activity is detected, all accounts of the Customer in question
will be deactivated until an investigation is complete. We
offer a 30-day money back providing we failed to provide you
with the service as outlined for each individual hosting plan.
However set-up fees are not refundable under any circumstances.
Prior notification to the Customer is not assured. In extreme
cases, law enforcement will be contacted regarding the activity.
The customer will not be credited for the time the customer's
machines were suspended.
Miscellaneous Provisions
You must provide us with, and keep current, good contact information
for you. E-mail, fax, and telephone contacts are used, in
that order of preference.
A waiver by the Company of any breach of any provision of
this Agreement by Subscriber shall not operate as or be construed
as a continuing or subsequent waiver thereof or as a waiver
of any breach of any other provision thereof. No chat rooms
are to be used on our servers.
Subscriber shall not transfer or assign this Agreement
without the prior written consent of the Company. Company
may assign Agreement at anytime without consent from or notice
to Subscriber. Company reserves right to cancel customers
rights under this contract at anytime without further obligation.
Here4hosting takes no responsibility for any material input
by others and not posted to the Here4hosting Network by Here4hosting.
Here4hosting is not responsible for the content of any other
websites linked to the Here4hosting Network; links are provided
as Internet navigation tools only. Here4hosting disclaims
any responsibility for any such inappropriate use and any
liability to any person or party for any other person or party's
violation of this policy. Here4hosting is not responsible
for any damages your business may suffer. Here4hosting does
not make implied or written warranties for any of our services.
Here4hosting denies any warranty or merchantability for a
specific purpose. This includes loss of data resulting from
delays, non-deliveries, wrong delivery, and any and all service
interruptions caused by Here4hosting.
Responsibility for Content
You, as a Here4hosting customer, are solely responsible for
the content stored on and served by your Here4hosting server.
Site
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By browsing this site and using our services, you agree to our
terms of service and acceptable
use policy.